| About the Company |
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 What is the experience of Brickwork in outsourcing? |
| Where does your team operate from? |
| What are the security & facilities that are in place? |
| How many employees have you at Brickwork and what are the typical qualifications of your REAs? |
| How do you ensure employee credibility? |
| Does Brickwork attract and retain high quality people? |
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| What is the experience of Brickwork in outsourcing? |
Headquartered in Bangalore, Brickwork started its operations in November 2003.
Over the past 4 years Brickwork provided services to companies across a range of industries, including retail, healthcare, real estate, airlines, communication, financial services, auto-component manufacturing, media, IT, gaming, online education, and enterprise solutions.
Brickwork has provided services to more than 1000 clients that include Fortune 500 companies, large corporations, small and medium corporations, consultants, and individual professionals spread across all over the globe.
Brickwork has been mentioned by Tom Friedman in his New York Times best seller “The World is Flat” and by Tim Ferris in his book “The 4—Hour Workweek”. We have also been featured in Business Week China-India survey, Fortune, London Sunday Times, Esquire, several European newspapers and a large section of the Indian media.
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| Where does your team operate from? |
Our delivery teams are located in Bangalore, India. But we do have a marketing office in the US.
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| What are the security measures and facilities that are in place? |
Keeping in mind concerns regarding information security, we have engineered our infrastructure so as to eliminate all possible leak of information.
Enterprise Access System for Employee Login
- Secure Smart Card, Secure Premises Login
- Network and Windows Login, PC 'locking'
- Secure Remote Access (VPN)
- Single sign on to enterprise and desktop applications
- Employees made to sign confidentiality and Non-Disclosure Agreements
Secured VPN and Network
- Total secured CISCO VPN Tunnel to Client, which blocks Peep in from all Peers
- Secured Cisco® Intelligent switches and Cisco® Network Assistant optimized for LAN
- Cisco® PIX® Firewall to block all ports for HTTP, FTP, TCP/IP, UDP and even ICMP
Work Station Security
- HP computers with genuine Windows XP operating systems
- Wide security management with administrative auditing, reporting, and monitoring facilities which will secure data at every stage
- Workstations are secured individually by Anti-Virus Protection and Back-Up Drive Manager
Infrastructure
- Fully-equipped facility in Bangalore, 10,000 sq ft area
- Standardized & documented infrastructure management processes
- Assured 99.95% uptime
- Consistent Power with two back-ups
- UPS – Two 40Kva provides back-up for 40 minutes.
- Generator – One 100Kva & one 250Kva connected separately
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How many employees have you at Brickwork and what are the typical qualifications of your REAs? |
The Brickwork team is 150-plus strong today and they are the best in the business. Our Lead Research Analysts are graduates from the best management and engineering Institutes in India and abroad. We have chartered accountants (equivalent to Certified Professional Accountants in the US), statisticians, healthcare experts, specialists, software professionals, dot net and PHP coders, and lawyers in our team. Our Research Associates are also from some of the other best institutions who have specialized in Commerce, Engineering, Science, Social Science, etc. Many are graduates (e.g. MBAs) and quite a few are PhDs. All our REAs are trained and experienced to manage all the basic tasks required of most assignments.
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How do you ensure employee credibility? |
Employees are recruited into the organization through tested methods of evaluation of capability and integrity. While entering into projects, all the employees who will be involved in the projects are made to sign confidentiality agreements with Brickwork India. The access to client information is restricted to a limited number of people and a high level security system is employed at their workstations.
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| Does Brickwork attract and retain high quality people? |
Brickwork believes that commitment, sincerity, hard work, positive attitude and co-operative leadership form the core foundation for our employee success. Brickwork believes in equal opportunities for all and does not discriminate on the basis of caste, race or religion.
Brickwork possesses the ability to attract and retain the best in talent because of the unique business model. Brickwork is the first company in India to launch ‘Remote Executive Assistant’ concept which resulted in lot of National and International media coverage on our innovative business approach. We have a highly selective hiring policy at all levels which ensure consistency in quality of our human resources. Brickwork has a flat organizational structure and the analysts get direct mentoring from the senior management. At Brickwork every employee gets the opportunity to interact directly with different international clients, which is the dream of every brilliant Business school aspirants of India. Brickwork employees enjoy their work because of the greater professional freedom, which helps them to deliver better results and receive excellent customer satisfaction feedback. So the appreciation they get from their client helps us in our efforts to retain smart employees.
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If your question is not answered here, please mail your question to info@brickworkindia.com |
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